Today’s IT departments face a unique set of challenges. On one hand, they’ve evolved from helpdesk support teams to key business enablers and must maintain increasingly complex IT landscapes while combating significantly larger cybersecurity threats. On the other hand, they have to manage constant change with fewer resources and static, or minimally increasing, budgets. As a result, many are looking to reduce costs while increasing efficiency and productivity. Some, in fact, are looking to Device as a Service, or DaaS, as a potential solution to this problem.
Now, perhaps you’ve already heard of DaaS, but your CFO may not be fully aware of the benefits this solution can bring to your business via increased efficiency, productivity, cost predictability, and employee satisfaction. Device procurement, deployment, and lifecycle management needn’t create unnecessary challenges. With the right solution, your IT resources can better focus on other projects and supporting users.
Driving efficiency is likely a top goal for CFOs, but if you’re looking for even more reasons to convince them that DaaS is a smart move, then this DaaS introduction can help. Now, let’s explore five big benefits of deploying a best-in-class DaaS solution.
1. Keep your devices up to date
One challenge facing IT decision-makers is meeting user expectations when it comes to technology—in other words, employees expect tech to just work. As devices grow older, they can slow down if they’re not properly maintained. In turn, these performance delays can affect a user’s productivity and create the potential for costly downtime, so its essential devices are kept in working order.
A DaaS provider can help your IT team maintain your inventory of devices, which will ensure each one runs smoother. That said, vendor offerings range in coverage, so you should look for one who will assist your IT team with keeping devices up to date and provide a portfolio of services to meet your needs. As a rule of thumb, all businesses should strive for a 2–4 year device refresh cycle to optimize productivity. If you’re within that range, it’s the perfect time to renew any devices nearing their age of inefficiency.
To keep employees happy and productive, it’s important to match the right device to a specific user type. For example, road warriors require a secure notebook or tablet with long battery life while office-bound employees may be better served with a workstation or desktop.
2. Rely on a trusted partner
As IDC states in its Device as a Service in Western Europe tech brief, “DaaS market adoption is set to accelerate in the next 24 months, driven by Windows 10 migration.”
This can provide many services for the entire device lifecycle, including design, configuration, optimization, maintenance, and disposal. Yet, to accomplish the goal of providing employees with a more favorable device experience, you’ll want to engage with the right DaaS vendor. This will require proper vetting, including asking the hard questions, like: “Does the vendor offer DaaS services on existing hardware, even if the hardware is from another vendor?” or “Do they support multiple operating systems?”
HP DaaS, for instance, offers a full portfolio of services for your devices, including operating systems from Apple, Android, and Windows. On top of this, HP’s extensive reach and network of partners means customers can enjoy the benefits of a global technology partner, not just a vendor.
3. Manage your devices simply and smartly
For small and large businesses alike, device management is proving increasingly complex—and time consuming. Even with significant time allocated to keeping track of the devices your company uses, some may still fall through the cracks.
Your DaaS vendor can manage all the devices across your company. HP DaaS, in particular, includes the HP TechPulse analytics platform that can predict and prevent problems before they occur. This is achieved by deploying machine learning, preconfigured logic, and contextual data to deliver device, application, and usage insights to help you optimize your IT spending and resources. HP Service Experts can then enforce security policies, monitor device health, and perform daily management with leading endpoint management tools.
The ability to gain visibility into the use and performance of your devices through the analytics platform will ensure smooth performance and employee productivity across the board.
4. Adjust your service level and budget as needed
Now, let’s get down to budget. Because companies pay one price per device for hardware, support, analytics, and services with HP DaaS, your CFO will know exactly what costs to expect. This will make it easy to budget a consistent amount monthly, which will result in greater efficiency when it comes to hardware refreshes, as it’s already conveniently built into the service plan.
With HP DaaS, you can shift device investments from the CAPEX side of the ledger to the OPEX side if that best meets your financial goals. CFOs are mindful of many factors when determining expenditures, and each year brings new considerations—the increasing pace of technological advancements means IT infrastructure needs are becoming less predictable. By implementing a DaaS solution, you can put these worries aside and focus on supporting the business’s core competencies and driving growth.
By tailoring your solution with device lifecycle services and the ability to flex up and down based on changing workplace or workforce needs, you’ll never pay for more than you use. From design to configuration, maintenance, and end of use, there are flexible financial terms to meet your requirements alongside the convenience of a single price per device.
5. Solve the disposal dilemma
Last but not least, many companies struggle with figuring out what to do with their equipment when upgrade time arrives. Recycle? Donate? Dispose? Too often, companies simply store used equipment in cabinets or old desks, with those devices still containing essential—sometimes, proprietary—data. A DaaS provider should help with the responsibility of ensuring your business recovers the residual hardware value and that all your company’s covered assets are correctly retired, with sensitive information wiped from devices.
As part of its innovative Lifecycle Services offering, HP Recover and Renew services can securely recover and repurpose, or recycle, all your end-of-use devices. This means HP can support the circular economy via recycling that adheres to the highest environmental sustainability methods. To learn more about HP’s Lifecycle Services visit this resource, and discover how end-of-device needn’t mean the end of the world.
A Device as a Service model can offer clear, tangible benefits when you team up with the right vendor. It can lessen your business’s IT workload and improve the device management process. Plus, there’s the comfort of predictable pricing, and you can flex your devices and services up and down based on changing workplace or workforce needs. Employee satisfaction increases, too, because everyone has an appropriate, updated device. These benefits should result in better productivity, fewer helpdesk calls, and happier CFOs.