From banking to health care, HP’s innovative new Device as a Service model is revolutionizing how enterprises deploy and manage hardware— saving money, streamlining and simplifying.
Empowering IT teams across industries
No IT team faces the exact same challenges, especially those in different industries. But what does unite them are concerns around security and device management.
According to Spicework’s 2019 State of IT Report, the need to upgrade outdated IT infrastructure is the biggest driver of budget increases in 2019. When they deconstructed hardware budgets, desktops, laptops, servers, and power and climate hardware topped the list. In fact, according to their recent study on the lifetime of tech in the workplace, desktops are the primary computing device in 68 percent of organizations, compared to only 29 percent of organizations using laptops and 1 percent using tablets as the primary device for employees.
This is where Device as a Service (DaaS) comes in. Choosing a partner like HP for DaaS gives you a one-stop solution to all your hardware and lifecycle services. By offloading the time-consuming tasks of device support, security, and lifecycle management, your team is freed up to focus on other priority projects that benefit your bottom line. On top of this, one price per device brings cost predictability and optimized cash flow, and fleet flexibility enables you to scale up or down to meet changing workforce needs.
DaaS has far-reaching benefits across all industries, simplifying IT and maximizing resources. Here we take a look at how it could optimize operations in the finance, health care and retail industries.
Supports banking and finance industry priorities
Facing the two-headed challenge of increased security demands from consumers and a call for more convenient products and services, a new approach to IT banking leadership is all but mandatory.
In EY’s “Global Banking Outlook 2018: Pivoting Toward an Innovation-Led Strategy,” 85 percent of banks named implementation of a digital transformation program a top priority. But financial institutions face legacy hurdles in transforming their internal processes. The EY report then goes on to identify the successful mix of elements required for internal transformation. “Leading organizations will seek
internal simplification aggressively and increase their use of external utilities, platforms and managed services where possible.”
DaaS helps address these challenges by giving banking organizations room to boost their efficiency and free up IT resources to work on initiatives that benefit their customers. Opting for standardized devices also makes managing multiple operating systems easier and more secure. This way, banking organizations—from corporate to retail locations— can operate at their full potential without worrying about unmanaged devices or unsecured endpoints.
HP DaaS, in particular, aligns with the finance industry’s best practices for institutions in today’s security-conscious environment, including customizability, a customer-oriented focus, and the 24-hour, 7-days-a-week, 365-days-a-year availability that will be a requirement as the vertical continues to evolve. Specifically, HP DaaS can provide:
- Predictable monthly costs and optimized cash flow – thanks to one price per device
- Business continuity and asset protection
- Visibility at the device level through proactive endpoint management services and actionable analytics, allowing IT to address device health concerns before they become larger issues
- Greater IT support for remote and branch offices, without needing an IT person on-site at all times
- Automation of software downloads and updates across devices from a single control unit, which can improve internal productivity and end user experience
- Flexibility through simple adjustable plans that scale up or down to meet your changing IT environment and workforce
Assists with health care regulatory requirements
Of all the DaaS industries, health care might face the most unique challenges. Its leadership is on an eternal quest to lessen the impact on IT and optimize infrastructure, even as demands for quality patient outcomes and technology grow. This leaves IT staff facing device-based challenges that directly impact patient well-being, data security, and finance. The recent Legacy Applications: A Healthcare Cybersecurity Nightmare report states that health care is now the new frontier of cybercrime. The report reveals that, due to legacy devices, 90% of hospitals currently have to keep old applications running to preserve data when an application is replaced or retired, leaving them open to exploits and attacks.
Health care organizations clearly require enterprise-class, multi-layered security solutions – but it’s not an easy problem to solve. They have to avoid overspending on device management while controlling an increasingly complex device infrastructure that comprises clinical devices, IoT technology, and expanding geographic locations owing to telemedicine innovation.3
With its proactive endpoint management services and analytics—as well as enterprise-class security that covers everything from malware protection to policy violation—DaaS offers the flexible security solutions the health care industry needs. This is on top of simplified budgeting, predictable expenses, and infrastructure solutions that can be customized for any facility or organization’s demands.
Health care IT teams can move on to more strategic priorities by handling management of security policies and enforcement while taking advantage of automatic parts replacement and remote help.
HP also provides a more efficient way to manage and monitor health care device fleets, so end users can enjoy more uptime—and more reliable access to the devices and information they need to help care for patients. For instance, DaaS can support the mobile devices needed to check in patients, verify forms, and update patient information. And if your hospital systems merge together with another organization’s fleet, DaaS can flex up or down according to your new device needs.
Releases the pressure on retail IT leaders
Consumer demand is probably the highest in retail. According to ZDNet, digital transformation is affecting all aspects of our lives, but the retail sector is experiencing particularly severe turbulence at the moment. Today’s retail associates are often expected to be high-tech hubs, with immediate access to the latest information, ranging from consumer buying preferences to recent purchases and online shopping histories. Between these demands and the need for a seamless mobile payment user experience, the pressure on retail IT leaders is rising to keep both devices and infrastructure up to date while also giving associates and staff the options to optimize their effectiveness and consumer interaction.
For instance, consider when your point-of-sale system goes down in the world of retail: money immediately starts going with it. DaaS helps retail IT leadership stay on top by ensuring the right devices for every job and also delivers the uptime and scalability that today’s agile retail organization needs. Specifically, a solution like HP DaaS can offer retail:
- Quick deployment with easy transition from old systems to new, updated solutions
- Maximum system uptime supported by HP’s 60,000 installation locations, which enable simple and immediate on- site attention for repairs and replacement
- Round-the-clock access to HP Service Agents
- Proactive endpoint management services and analytics that identify issues before they occur
- Better device lifecycle management that releases your IT department from the “wait until it breaks” mentality
Whatever the industry, HP has broad standard service capabilities across the globe that align to organizations with large geographic footprints. This presence upholds a support model based on your location and end user site population, so troubleshooting is efficient, effective, and easy for you and your staff. Across all industries, SLAs are tailored to your vertical’s best practices, bringing you smart, simplified computing that supports a forward-thinking IT strategy.
As the number of devices to manage continues to rise, the workforce becomes more mobile and cybercrime grows more sophisticated, there has never been a better time to offload your device management and jump on board with DaaS. Whatever your organization, whatever your industry, you and your enterprise could reap some truly transformative rewards.
For more information on how HP DaaS can make your organization more efficient, save you money, improve the employee experience and free up IT resources—whatever your industry— watch this video or get in touch with us today.